Suntrader maintains a record of each user’s account balance. Your account balance will be in one of the states:

• In debit ( negative balance – you owe Suntrader).
  
• Zero.
  
• In credit (positive balance).

• Listing and End of Auction fees are applied to your account balance as incurred.
  
• Payments made via PayPal are applied to your account balance immediately.
  
• Payments made via Internet banking or Direct deposit are manually credited to your account balance when received.

• Viewing & paying account balance.
  
• Updating personal details.

On a Dutch Auction, the auctioneer has more items of the same product for sale. The bidder will enter a maximum bid he is willing to pay for an item, and the number of items he wants to purchase. The highest bidder(s) will receive the number of items they have bid on, and the remaining bidders will receive the number of items still available. Buyers are able to bid more than once for the same item.

Once a sale has been processed, both the seller and the buyer will be able to leave feedbacks for each other. The feedback rating is from one star to five stars, and a feedback comment can also be left. The feedback can be left from the “Feedback” tab from the Members Area. The feedback can only be left once, and it cannot be edited afterwards.

The site admin will reserve its right to delete malicious or untrue feedbacks.

The item watch features lets you keep a close eye on any auction without having to place a bid on it. This feature means you can be kept up to date on how an auction is doing and prepares you to place a winning last minute bid. You can watch any auction by clicking on the “Watch this item” link on any auction page.

The auction watch features notifies you of newly listed auctions which contain “keywords” you have chosen. For example if you are looking for a “Playstation 2” you could enter in those keywords from within your member’s area. Each time a new auction is listed containing the term “Playstation 2” you will be notified via this web-site. You can enter in as many keywords as you like.

Members Area

Once you have successfully logged in using the login forms from the main page or from the login page (click on the “login” button from the page header), you will be redirected to the members area page. This page is divided into four tabs:

a. Bidding

On this page, you will be able to see the items your currently bidding on, as well as the status of the bids, items you have won, and watched items. By clicking on the “Auction Watch” link, you will be able to add keywords for auctions your interested in. An email will be sent to your email address every time an auction that will contain the keyword in its name or description will be submitted.

By clicking on the “View Details” link from the Won Items area, you will be able to see the details of the seller, and make contact with him in order to perfect the sale.

b. Selling

There are three areas available on this page.

The “My Opened Auctions” area, where you will see details of auctions you currently has open; if no bids were submitted yet on an open auction, you are able to edit the auction.

The “My Closed Auctions” area, where you will see the auctions submitted by yourself, and that were closed. You can choose to edit, delete or re-list a closed auction.

On the “Sold Items” area, you will see the items you have sold, and by clicking on the “View Details” link, you will be redirected to a page where you will see the details of the buyer. If an end of auction fee is set from the admin area, then the seller will have to pay for the end of auction fee in order for you to see the buyer details.

If, after the seller has contacted the bidder, and no sale has been made, you can claim back the end of auction fee. By clicking on the “Claim back end of auction fee”, a claim back request will be sent to the site’s administrator, and will be evaluated for fee refunding.

c. Feedback

From this page, you will be able to see the feedbacks you have received, and leave feedbacks to other users.

d. Personal Info

You can edit your personal information using this page, except for your username. You can also change the password for the account. If the password and confirm password fields are left empty, and then the password will remain the same.

Once you have signed up for an account, you will be able to sell items through the site.

In order to do that, you will have to click on the “Sell” link, and you will be redirected to a page, you can then select the main category of the product or service you want to sell. This feature has been made in order to ease the subcategory choosing process. No items can be sold by choosing only the main category; you will have to choose a subcategory for it.

The second step is entering the auction details, settings, payment methods available, and choosing a category. An image that will come with the auction is free of charge, but the admin may charge for adding additional pictures.

On the Auction Settings tab, you can choose the type of the auction, the start price, whether to activate buy now or set a reserve price.

Also, you will be able to choose what type of bid increment to use, the progressive one implemented into the site (that can be edited from the admin area), or a custom one. If you choose the custom one, you will have to enter an increment value.

You will also be able to choose whether to feature the item, and the duration of the auction.

After setting the location, shipping and payment and subcategory, and by clicking on the “Next Step” button, you will be redirected to Step Three, where you can review the auction before submitting. If everything is in order, you can click on the “Submit” button, and will be redirected to the payment page, or a confirmation page, if no fees have to be paid. The auction is activated once the payment is confirmed by the payment gateway, or instantly, if no fees need to be paid.

Registration is simple and only takes a matter minutes. To start the signup process, click on the “register” link at the top of this page. Only users with the age over 18 years are able to register.

The next step is to fill in all your information, failure to supply all the required information will result in an error.

By clicking on the “Register” button from the bottom of the page, you will be redirected to a page with a link to the payment gateway if the signup fee is activated, or to a confirmation page, if signup is free.

Your account will be activated instantly if there is no signup fee, or once the payment has been confirmed by the payment gateway.

If you have spotted on item you would like to place a bid on you can do so quickly and easily by following these steps:- (1) Login to your account – If you have not registered you can do so within 5 minutes (2) Visit the auction page (3) Towards the bottom of the auction description page you will see a “bidding box”, you can use the shortcut link to the bidding box if you wish. (4) Enter in your bid, note you must bid above the minimum bid required (5) Click on the “place bid” button (6) You will then be asked to confirm you bid, once you have done so your bid will be entered, if successful you will receive a confirmation message. If you bid fails to outbid the current high bidder you will be offered the option to place a higher bid. Proxy bidding can aid your chances of winning an auction and help avoid you being outbid at the last moment. To place a proxy bid enter in the maximum price you are willing to pay for the item. If another user places a bid on the same auction automatic bids will be placed on your behalf in accordance with your maximum bid amount. With proxy bidding you will pay the lowest possible price until someone else places a higher bid. There is another way of bidding: Buy it now auctions. Buy it now prices are set by the seller, if you agree with that price, you can click on the “Buy Now” button which is displayed on the auction details page. After clicking on the button you will be re-directed to a confirmation page. On a standard auction that auction will end instantly as the item has been sold via Buy it now. On a Dutch auction, you can enter the amount of items you wish to buy (depending the quantity available).

If you purchase less than there are available in total, the auction will remain open with the number of items left available after you have purchased the amount you want.

Wanted ads are a new and increasingly popular feature.  As an advertiser you can list adverts for items you want and sellers can submit offers for items they are selling.  It’s a quick, simple and hassle free way of sellers being able to meet buyers demands.

Advertiser (Buyer)

List a new wanted ad and wait for sellers to contact you with offers.  If you receive an offer your happy with you can bid on the item!

Sellers

Browse the wanted ads and if you see one that matches an item your selling make an offer and tell the buyer you have just what they are looking for!